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Address and Hours:
| Physical Address | Hours of Operation: | Customer Service Hours: |
|---|---|---|
| WSSC Water Support Center (Richard G. Hocevar Building) 14501 Sweitzer Lane Laurel, Maryland 20707 | 8:00 a.m. - 5:00 p.m. | Monday - Friday 8:00 a.m. - 6:00 p.m. |
Important Contact Information:
| Department | Phone | Email: |
|---|---|---|
| Emergency Services Center | 301-206-4002 | EmergencyCallCenter@wsscwater.com |
| Customer Service | 301-206-4001 TTY 301-206-8345 | customerservice@wsscwater.com |
| Interactive Voice Response System | 301-206-4001 | |
| Water and Sewer Bills | 301-206-4001 | customerservice@wsscwater.com |
| Media Spokesperson | 301-206-8100 after hours: 301-206-4002 | communications@wsscwater.com |
Other Numbers and Emails of Interest | ||
| Bonds and Insurance questions | 301-206-8349 | Tina.Roland@wsscwater.com |
| Bonds and Insurance Submissions | insurancecertificate@wsscwater.com | |
| Brighton Dam Visitor Center | 301-206-7485 301-206-4386 (for watershed use) | Watershedrec@WSSCWater.com |
| Claims | 301-206-7095 | claimsc@wsscwater.com |
| Commission Office | 301-206-8200 | |
| Demolitions | 301-206-4001 | Demoletterrequest@wsscwater.com |
| Development Services | 301-206-8650 | #DSGIntake@wsscwater.com |
| Employment Verification | HRO@wsscwater.com | |
| ePermitting Assistance | ePermittingSupport@wsscwater.com | |
| Fats, Oils and Grease Questions | FOG Contacts | |
| Fire Hydrant Meter Leasing | 301-206-4264 | https://www.wsscwater.com/hydrant |
| Geotechnical Submittals and gINT V8i Questions | 301-206-8561 | lei.fu@wsscwater.com |
| Industrial Discharge Control Program | IDC Contacts | |
| Inspection Services | Inspections | |
| Land Services Questions | Land Services Contacts | |
| Licensing Verification | 301-206-8588 | Licensing@wsscwater.com |
| Meter Testing | 301-206-4001 | customerservice@wsscwater.com |
| Managed Deer Hunts | manageddeerhunts@wsscwater.com | |
| Maryland Public Information Act Requests | MPIA-request@wsscwater.com | |
| New Meter Installation | 301-206-4265 | |
| One Stop Shop | 301-206-4003 | onestopshop@wsscwater.com |
| Plans Review Questions | PlumbingPlansReview@wsscwater.com | |
| Property Assessments | 301-206-8032 | ffbenefits@wsscwater.com |
| Relocations | RelocationUnit@wsscwater.com | |
| Report a Water Quality Complaint | Complaint Form | |
| Short Form Permit Assistance | 301-206-4004 | onestopshop@wsscwater.com |
| Water and Sewer Service | 301-206-4003 | onestopshop@wsscwater.com |
| Water Quality Report | 301-206-8100 | communications@wsscwater.com |
| WERI Assistance | 301-206-4357 | helpdesk@wsscwater.com |
| Water and Sewer Extensions | 301-206-8650 | |
| Website Support | webmaster@wsscwater.com | |
| Main: | 301-206-WSSC (9772) | |
| Toll-Free | 800-828-6439 | |
| TTY | 301-206-8345 | |
Last Modified: August 7, 2024, 10:30 am EDT