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Meter Shop Closed June 10-12
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Regional Drought Watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

Find Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the following listings to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
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OSDI Events

35th Annual Government Procurement Conference

Join WSSC Water at the 35th Annual Government Procurement Conference.This is a national conference fostering business partnerships between the federal government, its prime contractors, and small, min...

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Community Outreach Event

South Ridge Community Day Picnic

Come meet with WSSC Water staff at this free event designed to bring residents together to learn about community services and increase civic engagement. 

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Community Outreach Event

Chick-fil-a Touch-a-Truck

Join the excitement at Chick-fil-a Germantown Town Center to see & interact with trucks, a firetruck, ambulance, police cruiser, and more!  Plus there will be a DJ, the Chick-fil-a Cow and fa...

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Commission Meetings

Commission Meeting, June 17

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Virtual meeting will be b...

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Holiday

Juneteenth - CLOSED

During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers....

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Community Outreach Event

Trinity Church Father's Day Celebration

WSSC Water will be present at this community event to provide information on our programs, service and assistance and to answer questions.

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Community Outreach Event

"Our Wheaton, Our Voice" Community Event

This family-friendly event will feature local food, music, artists, a community mural, a mobile Story Wall, and practical resource tables on so residents leave informed and empowered.

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Holiday

Day Before Independence Day Observed - CLOSED

During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers....

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Holiday

Independence Day Observed - CLOSED

During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers....