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Need help paying your water/sewer bill? The Water Fund was established in 1994 by WSSC Water employees to help residential customers in financial need pay their WSSC Water bill. Eligible customers can access the Water Fund multiple times, up to $500 per year. The program is administered by The Salvation Army and funded by generous donations from WSSC Water customers, employees and community partners. 

Eligibility and Qualifications

As the administrator of the Water Fund, The Salvation Army is responsible for determining whether applicants qualify for assistance. Eligible customers may receive access to Water Fund multiple times, up to $500 annually, to assist with their water/sewer bill. 

Customers now have the ability to apply for Water Fund assistance from anywhere. To apply, go to sahelp.org and enter your zip code. If you require additional assistance or need to apply in-person, call the Salvation Army office in the county where you live.

Montgomery CountyPrince George's County
The Salvation Army
20021 Aircraft Drive
Germantown, MD 20874
Tel. No: (301) 515-5354
Fax No: (301) 869-3347
The Salvation Army
4825 Edmonston Road
Hyattsville, MD 20781
Tel. No: (301) 277-6103
Fax No: (301) 779-8020

The Water Fund eligibility criteria is primarily based on household income and size. Listed below are the documents needed to apply for emergency financial assistance from The Salvation Army:

  • Copy of your past due WSSC Water water/sewer bill in your name
  • Driver’s license, Maryland ID or passport for each adult living in the household;
  • Proof of all household income and cash benefits (eligibility for the Water Fund is outlined below);
  • First page of lease, mortgage statement or Housing Choice (HOC) voucher;
  • If your household receives SNAP (food stamps), a copy of your award letter or card; and
  • Birth certificates for children living in the household.
2025 ELIGIBILITY GUIDELINES 
Effective July 1, 2024 - June 30, 2025
Based on 200% of the federal eligibility guidelines
Household SizeHousehold Annual Gross Income
For families/households with more than 8 persons, add $10,760 for each additional person.
1$30,120
2$40,880
3$51,640
4$62,400
5$73,160
6$83,920
7$94,680
8$105,440

Learn how the Water Fund helps customers in need.

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water fund - sharing the essential logo

Donate to the
Water Fund!

If you have questions regarding the Water Fund, please call a customer service advisor at 301-206-4001,
1-800-634-8400, or contact us online.

Last Modified: December 5, 2024, 2:44 pm EST