Operations

Operations manages key WSSC Water teams that keep water flowing to you.

Operations keeps our many teams working smoothly to deliver clean, safe drinking water to you.

Operations oversees teams that are critical to maintaining our water and sewer services, including plant operations and water and sewer pipeline maintenance and repair. Teams that report to Operations include the Production and Utility Services teams and Innovation and Research division.

Operations is led by Deputy General Manager Akilie Tesfaye

Meet the Deputy GM for Operations

WSSC Water Operations

Aklile Tesfaye

Deputy General Manager of Operations

Glen Diaz

Utility Services Director

Ben Thompson

Director of Production

Priscilla To

Operational Reliability & Resilience Director

Last Modified: March 29, 2025, 11:14 am EDT