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Get Current 2.0 Program
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Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
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Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Flexible Payment Plans

WSSC Water has now partnered with Promise to provide affordable, flexible, and interest-free payment plans.Quick and easy to sign up online or call 301-900-5551

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Board Responsibilities

The Board administers the WSSC Water Code of Ethics (Code), issues advisory opinions, responds to requests for waivers of Code prohibitions, acts on Code-related complaints and periodically reviews th...

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Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Board Members

The Code of Ethics establishes both an independent Board of Ethics and an Ethics Officer position to assist the agency in maintaining the desired ethical standards.

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Tap Water Analysis Report

WSSC Water analyzes your drinking water for many things including color, hardness, pH, dissolved metals, organic and inorganic matter, pesticides, bacteria, disinfectants and much more. Our online rep...

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WSSC Water Holidays

Emergencies: 301-206-4002  | Claims:  301-206-7095 | Bill payments: 301-206-4001 

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