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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Engineering Records/Information (WERI)

To create maps and for other business needs, WSSC Water provides a treasure trove of information about water and sewer inventory, engineering documents and more in our WERI browser application.

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Solicitation List

Projected WSSC Water Solicitations as of May 21, 2025.This is a guide for informational purposes only and may be revised at any time without notice.Lead Service Line Replacement Program Management Ser...

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Mobile Apps

With the WSSC Water Mobile App, you can easily pay your bill, report a problem, check for service alerts and do much more.

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New and Innovative Technologies

We've been around for more than 107 years, but we're not stuck in the past. We're always looking for new ways to deliver great service to you using innovations and new technology. 

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