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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Police and Homeland Security

We are committed to ensuring the safety of WSSC Water's customers, visitors and employees while safeguarding our facilities and watershed from sabotage and attack. In an emergency, dial 9-1-1.

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Basic page

Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program, recognized as an Outstanding Pretreatment Program, was formed to regulate and monitor industrial discharges to the sewer system.

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image
picture 3 raw water project.png
placement of the new 48” Raw Water Line on Bondmill Road.
Article

WSSC Water Releases 2022 Water Quality Report

Annual Report Highlights Utility’s Commitment to Safe Drinking Water  105-Year Streak Without a Single Drinking Water Quality Violation Continues 

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image
picture 1 raw water project.png
Excavating and installing the new 48” Raw Water Line on Bondmill Road.
Article

WSSC Water Releases 2021 Water Quality Report

Annual Report Highlights Relentless Pursuit of Safe, Clean Drinking Water Maryland’s Largest Water Utility Continues Streak: 103-Plus Years Without a Single Drinking Water Quality Violation

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