Laurel, MD - October 17, 2025: Due to scheduled system maintenance on Saturday, October 18, from 1 am to Sunday, October 19, 2 pm, the following systems may be intermittently unavailable.
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- customers will be unable to make/split payments
- request an extension
- enter a meter reading
- request a plumbing inspection
- Account Look-up
- Award/Contract Manager
- Watershed Permits - may purchase at Brighton Dam Visitor Center
- Cross-Connection Test Reports
- Front Foot Benefit Disclosure
- Broken Water Main Graph
- Relocations Project Electronic Payment System
- Permits on the Web
- Public Searchable Database
- WERI Search
- All Map applications
- Supplier Portal
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.