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Scheduled System Maintenance
1742616000

Multiple applications may be intermittently available

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Get Current 2.0 Program
1742391740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Laurel, MD - March 22, 2025: Due to scheduled system maintenance on Saturday, March 22, from 10:00 am to Sunday, March 23, 2025, 11:00 am,  the following systems may be intermittently unavailable.

  • Online Bill Pay (kiosk, web, mobile)
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection
  • Account Look-up
  • Award/Contract Manager
  • Watershed Permits - may purchase at Brighton Dam Visitor Center
  • Cross-Connection Test Reports
  • Front Foot Benefit Disclosure
  • Broken Water Main Graph
  • Relocations Project Electronic Payment System
  • Permits on the Web
  • Public Searchable Database
  • WERI Search
  • All Map applications
  • Supplier Portal

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.