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Operations for Monday and Tuesday, January 26-27, 2026
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Customer Service Call Center will be open

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WSSC Water Continues Emergency Operations During Severe Winter Snowstorm
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January 26, 2026 - 4:30 pm Update

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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
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Laurel, MD - March 19, 2024: Due to system maintenance on Tuesday, March 19, from 9:00 pm to 11:59 pm,  the following systems may be intermittently available:

  • Online Bill Pay (kiosk, web, mobile)

Customers will notice a change in the overall look of the online Bill Pay website once this work is completed. This new look will provide a better user experience for customers, and allow for splitting credit card payments and making online payments to inactive accounts with a balance.

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.