The 16-inch water main broke in early hours Wednesday. Numerous customers in areas of Prince George’s County including, Cheverly, Hyattsville, Capitol Heights and Seat Pleasant reported low and/or no water pressure.
Crews located the 61-year old pipe in a relatively unpopulated industrial park around 9:00 am.
As water service returns to normal after a break, it is common for customers to experience discolored water. WSSC recommends that you flush the cold water lines in your home or business for five minutes after your service is restored. If you have a single-lever faucet, set it to run the cold water. You should also flush your refrigerator’s water lines for five minutes. Consult your owner’s manual for detailed instructions.
Opening your taps forces trapped air out of the plumbing system and clears sediment or mineral deposits that may have been loosened in the broken water main. WSSC does not recommend that you use water discolored by a water main break because the sediment and mineral deposits can alter the water’s taste and stain clothes that are washed in the water.
Click here to watch a video and get more information on how to flush your taps after a water main break.
If you still experience problems after flushing your cold water lines, or if you have any questions, please contact our Customer Emergency Call Center 24 hours a day, seven days a week at: (301) 206-4002, 1-800-828-6439 or TTY (301)-206-8345.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.