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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

Find Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the following listings to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
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OSDI Events

Metro's Second Annual Small Business Opportunities Fair

Join WSSC Water at Metro's Small Business Opportunity Fair for a unique opportunity to connect with key decisionmakers and explore upcoming contracting opportunities. Network with industry leader...

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Commission Meetings

Audit Committee Quarterly Meeting - May 2026

The public may attend the meeting in the Commission Office Conference Room and via a hybrid option. The following is call-in information: Public Viewing Details Listen: Meeting will be avail...

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Community Outreach Event

5th Annual Big Truck Day & Public Works

Join WSSC Water for this special event at the American Public Works Association -- Mid-Atlantic Chapter's 5th Annual Big Truck Day at the Public Works Experience.

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Board of Ethics Meetings

Board of Ethics Meeting, May 13

The public is invited to attend the meeting in person or virtually. Attend Open Session via Teams Meeting ID: 259 755 038 898 7 Passcode: aE2YB2D7Phone: 240-800-7929 Phone Conferen...

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Community Outreach Event

Peppermill Village Civic Association Meeting

WSSC Water will be presenting at this month's meeting, to educate residents on WSSC Water's programs and assistance options as well as ways to reduce bills and conserve water.

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Community Outreach Event

Kids for Science STEM Fair: STEAM Expo 2026

Come visit WSSC Water's table at this event, hosted by the Prince George's County Public Schools (PGCPS) System. PGCPS is dedicated to promoting science, technology, engineering and mathematics (STEM)...

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Community Outreach Event

Potomac Interceptor Collapse Community Meeting

WSSC Water will have a table at this follow-up meeting to the February 26 meeting DC Water held at Walt Whitman High School in Bethesda, in coordination with the mayor of Glen Echo and the Cabin John ...

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Community Outreach Event

DPS Stakeholders Open House

WSSC Water will be available at this event, which provides a great opportunity to share vital information on new regulations, policies, procedures and systems as well as to share feedback about ways t...

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Commission Meetings

Commission Meeting, May 20

Public may attend meeting in person or virtually via the following call-in information should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meetin...