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Meters Questions and Answers . . .

  1. Why would anyone want to lease a fire hydrant meter?
  2. Where can I lease a fire hydrant meter?
  3. What do I need when I lease a fire hydrant meter?
  4. What is the cost of leasing a fire hydrant meter?
  5. Where do I return my fire hydrant meter?
  6. How do I get to one of the leasing facilities?
  7. Approximately how much water will it take to fill my pool?
  8. What is the difference between a sub-meter and a fire hydrant meter?
  9. How much does it cost to get a sub-meter installed?
  10. How do I get a sub-meter installed at my property?
  11. What is a remote reading device?
  12. How can I get a remote reading device installed on my inside water meter?
  13. How much does it cost to get a remote reading device installed at my property?
  14. Does it cost me anything to have my meter repaired / replaced?
  15. How long will the meter change take?
  16. What are the dimensions of currently available water meters?
  17. How often does my meter get read?
  18. How can I tell if I have plumbing leaks?

1. Why would anyone want to lease a fire hydrant meter?

WSSC leases hydrant meters on a temporary basis to individuals and businesses. Using a fire hydrant allows water to be drawn from the public water system when the water does not return to the public sewer system. There are no sewer charges associated with the water that registers on fire hydrant meters. Some examples of use are: filling swimming pools, washing streets or filling tanker trucks.

WSSC FIRE HYDRANT METERS MAY NOT BE USED FOR POTABLE WATER.

WSSC fire hydrant meters can be used in most of Prince George’s and Montgomery Counties (Maryland). However, parts of Bowie, Rockville, and all of Poolesville have their own water system and WSSC meters cannot be used on their fire hydrants. Also, on-site fire hydrants (usually solid red or yellow in color) are not the property of WSSC and WSSC hydrant meters may not be used on these hydrants. The easiest way to identify a WSSC hydrant is by its color; all of WSSC fire hydrants are painted with a green top and a white or light gray body with the exception of similarly colored and marked fire hydrants located in Bowie, Maryland. These hydrants are the property and responsibility of the local Bowie government.

Fire hydrants can be leased from 2 weeks up to a maximum of 6 months.


2. Where can I lease a fire hydrant meter?

The fire hydrant meter can be picked up from all locations if you meet the criteria for a "deposit exemption."

Only WSSC-owned fire hydrants - gray and green or white and green in color - can be used. If you are planning to provide us with the required deposit, then citizens can pick up a ¾" meter, which adapts to a standard garden hose, at the following locations (please call in advance):

Customer Care Central
(Bladensburg Facility)
Meter Shop
4102 Lloyd Street
Hyattsville, MD
(301) 206-4264
7 a.m. to 3:30 p.m.

       Customer Care South
(Temple Hills Facility)
8444 Temple Hills Road
Temple Hills, MD
(301) 206-7318
8:30 to 11 a.m. and
    1 to 2 p.m.
Customer Care North
(Gaithersburg Facility)
111 West Diamond Avenue
Gaithersburg, MD
(301) 206-7366
8:30 to 11 a.m. and
    1 to 2 p.m.
       Customer Care West
(Silver Spring Facility)
2501 Lyttonsville Road
Silver Spring, MD
(301) 206-7342
8:30 to 11 a.m. and
    1 to 2 p.m.

3. What do I need when I lease a fire hydrant meter?

Generally, leasing a fire hydrant meter requires a security deposit. The security deposit must be in the form of a certified check, cashiers check, treasurer’s check or money order. However, if you have a current water / sewer account with the WSSC that is in “good standing” (3 years of on time payments and no returned checks), no deposit is required. Also, a customer “in good standing” may waive the deposit and have the charges applied to their water / sewer account by picking-up the meter from any of our four locations.

When you plan to leave a security deposit, you can pick-up the meter from our Customer Care Central, Customer Care South, Customer Care West, or Customer Care North locations.

For current leasing fees, click here.

Fire Hydrant Meter Information
Size ¾” 3"
Flow Range Approximately 25 gallons per min. or 1,500 gallons per hour Approximately 250 gallons per min. or 15,000 per hour
Hose Type Standard Garden Hose 2 ½” Fire Hose
 
Leasing Requirements
DOCUMENTATION REQUIREMENTS

For all users, the “Statement of Intended Use” form must be completed before the meter is released. This form is available at all Fire Hydrant Leasing locations. The following information is required to complete the form:
  1. Name of the individual or business using the meter.
  2. Street address of the individual / business using the meter (No P.O. Boxes).
  3. Federal Tax ID number (businesses) or Social Security number.
  4. Telephone number of the individual / business using the meter.
  5. The intended use of the meter (i.e. filling pool, washing streets).
  6. If chemicals are used in conjunction with the meter, we need the specific name of the chemical(s) used.
ID REQUIREMENTS The person signing the permit(s) must have a valid Driver’s License (Maryland, Virginia, or Washington, DC) for identification purposes.  NO OTHER OUT-OF-STATE LICENSES WILL BE ACCEPTED.


4. What is the cost of leasing a fire hydrant meter?

FEES AND CHARGES

NOTE: All fees and charges will be deducted from your deposit. If the fees and charges exceed your deposit, you will be mailed an invoice for the balance. If the fees and charges are less than your deposit, you will be mailed a refund in 4-6 weeks after the meter is returned.  If no deposit was required, charges will be billed to your WSSC water/sewer account.

For current leasing fees, click here.


5. Where do I return my fire hydrant meter?

Location Address Hours
(Mon-Fri. Exc. Holidays)
Phone Number
Customer Care Central
(Bladensburg Facility
Meter Maintenance Bldg.)
4102 Lloyd St.
Hyattsville, Md. 20782
7:00 a.m. –
3:30 p.m.
(301) 206 - 4264
Customer Care South
(Temple Hills Facility Warehouse)
8444 Temple Hills Rd.
Temple Hills, Md. 20748
8:30 a.m. –
11:00a.m.
&
1:00 p.m. -
2:00 p.m.
(301) 206 - 7318
Customer Care West
(Silver Spring Facility Warehouse)
2501 Lyttonsville Rd.
Silver Spring, Md. 20910
8:30 a.m. –
11:00a.m.
&
1:00 p.m. -
2:00 p.m.
(301) 206 - 7342
Customer Care North
(Gaithersburg Facility Warehouse)
111 West Diamond Ave.
Gaithersburg Md. 20879
8:30 a.m. – 11:00a.m.
&
1:00 p.m. -
2:00 p.m.
(301) 206 - 7366

6. How do I get to one of the leasing facilities?


7. Approximately how much water will it take to fill my pool?

This depends upon the size of your pool. Your pool specifications should give you this information.


8. What is the difference between a sub-meter and a fire hydrant meter?

A sub-meter is a permanently installed meter that separately records the amount of water used outside your home that does not return to the public sewer system for processing. A sub-meter is recommended for anyone using large amounts of water for maintaining a pool, landscaping or gardening.

A Fire Hydrant Meter is a temporary use meter offered for individuals and businesses to allow water usage from the WSSD system. Fire Hydrant Meters are recommended for customers who require water at sites where no permanent metered connection is available to draw water (such as construction sites). Some other examples of use are washing streets or filling tanker trucks.

Tanker trucks have fire hydrant meters attached to the truck and are periodically billed for the water based on the quantity of water that registers on the hydrant meter.


9. How much does it cost to get a sub-meter installed?

There are two costs associated with the installation of a sub-meter. The first cost is WSSC’s fee as shown below:
For current sub-meter fees,
click here.

The other cost involved will be the fee charged by a WSSC registered plumber hired by the customer to make the required modifications to the existing pipe-work to accommodate the meter. This fee cannot be estimated by WSSC due to the differences in the configuration of the water supply pipe-work in each property, and the unique installation requirements of each homeowner. However, WSSC does recommend that each property owner contact several registered plumbers for an estimate prior to committing to the services of a company. WSSC does not provide our customers with recommendations for registered plumbers.

Sometimes there are System Development Charges(SDC) when sub-meters are installed. Please call Permit Services at (301) 206-4003 to discuss this possibility.

A registered plumber is someone who has been certified by WSSC's Regulatory Services Group. You can determine whether a plumber is registered or certified by noting the WSSC license number on all advertising and printed materials. Additionally, you can call
(301) 206 – 8587 or (301) 206 - 8588 to inquire about the registration of the plumber of your choice.


10. How do I get a sub-meter installed at my property?

STEPS FOR GETTING A SUB-METER

When you decide that you want to get a
sub-meter, the following process is recommended:

Step 1: You should call at least three WSSC registered plumbers in your service area to provide an estimate for modifying your existing pipe-work to accommodate the meter.
Step 2: Hire the WSSC registered plumber of choice to perform the work.
Step 3: The plumber applies for the necessary permit from the appropriate WSSC office.
Step 4: The plumber makes the necessary modifications to your existing pipe-work.
Step 5: The plumber calls and schedules an inspection of his/her work through WSSC's Regulatory Services Group.
Step 6: WSSC inspects and leaves an "Approved" sticker on or near the pipe-work that was installed by the registered plumber.
Step 7: The plumber calls the appropriate WSSC office and orders the meter. They are given the scheduling office phone number for the county where the work was performed. This number is then given to you so you can call and set up an appointment to have the meter installed.
Step 8: You must be at home during the agreed upon date and time so that the meter can be physically installed.

Generally, this process may take 7 to 14 days. The actual meter installation usually takes no longer than 30 minutes.

11. What is a remote reading device?

A remote (reading device) is generally a small box-shaped device (about the size of a deck of playing cards) that allows WSSC's meter readers to obtain your meter reading without having to enter the home. A remote is not a meter, however it is attached to your meter via an electrical wire that transmits the reading on your inside water meter to the remote reading device located on the outside wall of your building. Some remotes are read visually and have a read-out similar to the odometer in your car. Other remotes can only be read electronically by the hand-held computer used by WSSC's field technicians. Both types of remotes provide a more convenient way for WSSC to obtain meter readings. However, to reduce the possibility of a meter reader making a keypunch error, we are working to update all our remote technology devices to the electronically read type. To avoid estimated bills, WSSC recommends that anyone with an inside water meter have a remote reading device installed at the property.


12. How can I get a remote reading device installed on my inside water meter?

Call the Customer Care agents at (301) 206 - 4001 or
1-800-634-8400. The agent will schedule the installation of your new equipment. Field personnel must enter the premises to install a replacement meter that is compatible with a remote reading device. Generally, the remote reader is installed on the outside wall of the premises, as close to the location of the inside water meter as possible when the area is not paneled or dry walled (finished).

If the meter is located in a "finished" area of the premises, please call WSSC to determine whether a remote reading device can be installed.


13. How much does it cost to get a remote reading device installed at my property?

Generally, this service is provided free to our customers provided WSSC staff completes the installation. However, there have been a few cases in which WSSC has not been able to install a remote device at a customer's property due to the unique configuration of those customer's plumbing. In some of these cases, customers can contact a WSSC registered plumber or other service professional to drill the necessary hole and run the connecting wire for us. In the latter case, customers will be charged per the rate schedule of the hired service professional.


14. Does it cost me anything to have my meter repaired / replaced?

Once WSSC personnel determine that our equipment must be replaced due to a mechanical problem or simple aging, this service is provided by WSSC and is free to all WSSC customers. However, if your meter is located inside your home/business, the environment must be consistently heated to no less than 55° Fahrenheit. If the water inside the meter freezes causing a frost bottom leak, you will be charged a Damaged Meter Fee. This incremental fee is based upon the size of the damaged water meter.


15. How long will the meter change take?

A standard meter replacement takes about 30 minutes. If an inside meter is being replaced with a remote reading device, then the installation generally requires 45 - 60 minutes.

If you need to change your scheduled appointment, call us at
(301) 206 - 4001 or 1-800-634-8400.


16. What are the dimensions of currently available water meters?

Meter Dimensions
Meter Size
and Type
Length Width Height Connection
Type and Size
5/8" All 7-½" 3-½" 5-¾" ¾ " Coupling Nut
¾" All 9" 4-¼" 6" 1" Coupling Nut
1" 10 ¾" 6-½" 6-7/8" 1-¼" Coupling Nut
1-½" 12-5/8" or 13" 9" 7" 1-½" Companion Flange
(Female Threaded)
2"
Positive Displacement
15-¼" or 17" 9-½" 8-½" 2" Companion Flange
(Female Threaded)
2"
Detector Check
17" 8-½" 15-½" 2" Companion Flange
(Female Threaded)
3"
Compound
24" 10-½" 18" 3" Companion Flange
(Female Threaded)
3"
Turbine
24" 8" 9"-¼" 3" Companion Flange
(Female Threaded)
4"
Compound
29" 13" 22-½" 4" Companion Flange
(Female Threaded)
4"
Turbine
29" 10" 10" 4" Companion Flange
(Female Threaded)
4"
Fire Meter
33" 29" 17-¼" 4" Companion Flange
(Female Threaded)
4"
Detector Check
16-½" 17" 15-5/8" 4" Companion Flange
(Female Threaded)
6"
Compound
36-½" 17" 28" 6" Companion Flange
(Female Threaded)
6"
Turbine
36-½" 13" 12-¼" 6" Companion Flange
(Female Threaded)
6"
Fire Meter
45" 35" 24-½" 6" Companion Flange
(Female Threaded)
6"
Detector Check
22-½" 18" 20-1/8" 6" Companion Flange
(Female Threaded)
8"
Fire Meter
53" 43-¼" 29" 8" Companion Flange
(Female Threaded)
8"
Detector Check
25" 20" 23-7/8" 8" Companion Flange
(Female Threaded)
10"
Fire Meter
68" 55-½" 38" 10 " Companion Flange
(Female Threaded)
10"
Detector Check
28" 22" 27-5/8" 10 " Companion Flange
(Female Threaded)
12"
Fire Meter
68" 55-½" 38" 12 " Companion Flange
(Female Threaded)

Note: WSSC Provides Companion Flanges, Nuts, Bolts and Gaskets for all meters 1-½" or larger.


17. How often does my meter get read?


18. How can I tell if I have plumbing Leaks?



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14501 Sweitzer Lane, Laurel, Maryland 20707
Main: 301.206.WSSC (9772)       Toll Free: 1.800.828.6439
Emergency: 301.206.4002
E-mail: webmaster@wsscwater.com

 

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