Greetings from the Interim General Manager

We welcome you to WSSC’s website. We have fashioned a virtual world that we hope you find informative and easy to navigate. A wide cross-section of information is available at your fingertips, from who we are to who you call in emergencies, to how we process and treat wastewater. WSSC is the 8th largest water and wastewater utility in the nation, serving 1.8 million residents in Prince George’s and Montgomery counties.

Our Mission:

We are entrusted by our community to provide safe and reliable water, life’s most precious resource, and return clean water to our environment, all in an ethically and financially responsible manner.

Our Vision:

We will become the world class provider of water and wastewater services. Our products & services surpass the most innovative utility. Our customers are delighted with our caring service. Quality…always.

Our Core Values (Guides for daily behavior and decision making):

• Accountability -- We are responsible employees who are accountable and take our actions seriously



• Integrity & Respect -- We are a diverse organization that encourages equality, trust, openness and respect for all



• Excellence -- We achieve the highest level of quality and productivity, demonstrating excellence in providing world class service to everyone



• Individual Initiative -- We create and seize opportunities to grow personally and professionally, contributing to the success of our organization



• Environmental Stewardship -- We continuously enhance and protect natural resources and the environment for the health of future generations



• Cost Awareness -- We balance cost and benefit in our daily decision making

Each of our 1,457 employees is dedicated to providing you clean and safe water, and return it appropriately to the environment.